Order Placement

TR Imports UK - Order Placement

1) Enquiry

If you have made the decision to place an order, we kindly ask you to reach out to us using the contact form available on our website.

In your message, please ensure to specify the names of the products you wish to purchase along with the quantities required. Upon receiving your initial message, our team will follow up with any additional questions necessary to ensure we fully comprehend your precise requirements.

2) Proforma Invoice

A proforma invoice detailing the expected times of delivery and other pertinent information will be dispatched to you shortly.

Please note that the processing of the proforma invoice may take a couple of days, depending on the specifics of your order.

3) Payment Process

Once you have agreed to the terms outlined in the proforma invoice(s) and have duly signed them, we kindly request that you proceed with the payment via bank transfer using the details provided in the invoice.

Please note that we do not accept credit card payments as a precautionary measure against potential fraudulent orders.

Upon receiving the full payment from your end, we will promptly initiate the processing of your order(s) in collaboration with the relevant manufacturer(s) involved.

4) Confirmation of Order Placement

Once your order has been successfully added to the relevant manufacturer's order book, we will promptly send you a confirmation.

5) Delivery

Once your orders are ready for delivery, we will provide you with timely updates along with the relevant tracking numbers. Rest assured, we strive to ensure a seamless delivery experience for all our customers.